General

Alcoholic Drinks and Tobacco products

The category of products that contain any percentage of alcohol as well as any tobacco products even though they may originate from a European country are subject to additional taxes, duties and customs clearance procedures depending on the product and EshopWedrop does not accept or undertake their transportation to Cyprus.

General

Do you provide guarantee services for Repacked Parcels? What is EDee? USA Repacking Services How does EshopWedrop work? When can parcels be delivered to origin warehouses?

Orders

What are the standard maximum dimensions allowed for one parcel? When will the surcharge take effect? My parcel was rejected at my EshopWedrop shopping address. Why? Where and when can I collect my parcels? Door Deliveries Outside the Republic of Cyprus

Retailers

Can I compare prices between various online shops? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from other online shops? Other than those presented on the EshopWedrop website?

Account

How do I know that my products were received at my EshopWedrop Delivery Address? I made an online purchase but I cannot see it among my parcels shown in my EshopWedrop account. Why? What can I do? How can I check my parcels and how can I find out when they arrive at destination? What are Drops?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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